Shipping Policy

Shipping Policy

BROOD offers free express shipping to customers in the United States, the United Kingdom, Canada, Australia and New Zealand.

Order Processing

Orders generally require 7–10 business days for processing before shipment.

Delivery

After processing, delivery generally takes approximately 7–10 days. Delivery times may vary depending on destination, customs processing, courier delays, or other circumstances outside BROOD's control.

Shipping Cost

Shipping is free for orders shipped to the United States, the United Kingdom, Canada, Australia and New Zealand. For any other destination, the shipping cost is shown at checkout before you pay.

Customs, Duties and Import Taxes

BROOD handles applicable customs duties and import taxes for the destinations covered by our free-shipping policy, subject to the terms and limitations applicable to the destination.

Lost Shipments

If a shipment is lost in transit, BROOD will take responsibility for resolving the issue with the customer.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact BROOD. We will review the issue and, where applicable, arrange a replacement.

Contact

For shipping questions or assistance, please contact us at:

contact@wearbrood.com