International Orders

How BROOD ships outside India: tracking, lost or damaged shipments, returns and refunds.

BROOD is built for customers in India and abroad. The countries we deliver to are the ones offered at checkout; we are adding more over time, and if yours is not listed yet, write to us at contact@wearbrood.com.

Shipping cost, duties and taxes

Shipping costs, duties and taxes are confirmed at checkout. The total you pay is shown at checkout before you confirm. If a carrier or customs office asks you for a payment connected with your order, contact us before paying.

Tracking

Where tracking is available, we email you the tracking details when your order ships.

Lost or damaged shipments

A lost shipment is BROOD's responsibility and we will resolve it with a replacement or refund. A damaged or incorrect product is replaced. Write to us with your order number and photos.

Returns, refunds and cancellations

Unused products can be returned after you contact us. Refunds are issued after the returned product is received and checked, and you can cancel before your order ships. Details: Return Policy, Refund Policy, Cancellation Policy.

Prices and currency

Prices are shown in the currency displayed on the store and at checkout. Your bank may convert the amount into your own currency and may show a slightly different figure on your statement.