Refund Policy

Return and Refund Policy

Returns

We accept returns of eligible products within 14 days of delivery.

To be eligible for a return, the product must be unused, unworn, and returned in its original condition and packaging. Customers must contact BROOD before sending a product back.

Customers are responsible for return shipping costs for eligible change-of-mind returns.

There is no restocking fee.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. BROOD will review the issue and, where applicable, arrange a replacement.

Refunds

Once the returned product is received and inspected, the refund will be processed for eligible returns.

Refunds are issued to the original payment method used for the order. The time for the refunded amount to appear in your account may depend on your payment provider or bank.

Order Cancellation

Orders can be cancelled while they remain unfulfilled, before shipment.

To request a cancellation, contact BROOD as soon as possible.

Contact

For return, refund, or cancellation requests, please contact us at:

contact@wearbrood.com